Get A Quote

Privacy Policy

1. Introduction

At Agile Freight Brokers, we are dedicated to maintaining the trust and confidence of our clients. This Privacy Policy describes how we collect, use, process, and disclose your personal information in connection with your use of our website and our logistics and transportation services. By accessing our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect data to provide superior logistics services. This includes:

  • Information You Provide Voluntarily:

    • Contact Data: Name, business name, email address, and phone number when you fill out a “Request a Quote” form.

    • Shipping Data: Origin/destination addresses, shipment weight, dimensions, and commodity types necessary to provide accurate logistics estimates.

    • Communication Data: Records of correspondence when you contact our support team via email, chat, or phone.

  • Information Collected Automatically:

    • Usage Metrics: IP address, browser type, operating system, referring URLs, and timestamps of your visit.

    • Cookies & Tracking: We use cookies to remember your preferences and analyze traffic patterns through tools like Google Analytics to improve your site experience.

3. How We Use Your Information

Your data is utilized for operational excellence:

  • Service Delivery: To facilitate freight management, warehouse solutions, and transportation logistics.

  • Business Operations: To process quotes, invoices, and shipping documents.

  • Improvement & Personalization: To analyze website performance and tailor our content to meet the needs of our US and UK market clients.

  • Compliance: To fulfill legal obligations, tax reporting, and regulatory requirements specific to the transportation industry.

4. Disclosure and Third-Party Sharing

We maintain strict confidentiality. However, we may share information in these limited scenarios:

  • Service Providers: We share necessary shipment details with our trusted carrier partners, warehouse operators, and logistics agents to complete your delivery.

  • Legal Requirements: If required by law, subpoena, or government regulation (e.g., customs documentation or Department of Transportation compliance).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transition.

5. Data Security Measures

We prioritize the security of your information through:

  • Encryption: Using SSL/TLS protocols to ensure data transmission is encrypted between your browser and our servers.

  • Access Control: Limiting access to personal data only to employees and partners who require it for business purposes.

  • Periodic Audits: Regularly reviewing our digital infrastructure to identify and patch potential vulnerabilities.

6. Data Retention

We retain your personal information only for as long as is necessary to provide the services you requested, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction (such as the UK/EU GDPR or US State Privacy Laws), you may have the right to:

  • Request Access: Obtain a copy of the personal data we hold about you.

  • Correction: Request that we update or rectify inaccurate information.

  • Erasure: Request that we delete your data, subject to certain legal exceptions.

  • Withdraw Consent: Opt-out of marketing communications at any time by clicking the “Unsubscribe” link or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their individual privacy policies.

9. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Any updates will be published on this page, and the “Effective Date” at the top will be adjusted accordingly. We encourage you to review this page periodically.

10. Contact Information

If you have questions, comments, or requests regarding this Privacy Policy, please reach out to our team: